Yes, I made a mistake. I do it all the time – well not all the time, but sometimes, and when I do, I am not afraid to admit it and learn something from it.
Alexander Pope, An Essay on Criticism
See I’m not very well at the moment, so I have been missing some steps in my business and thinking “I’ll do it later” or “that will do”. The truth is that will not do. I am a systems specialist and today I fell down, because I didn’t have a system.
It’s such a silly mistake I made too. I was sending emails. Simple task, we all do it everyday. Now this was a new email I had to send to a few people. What was I doing?? Good old fashioned Copy and Paste….arrfhghghg. That’s where it all went wrong. I forgot to change someones name!!!! Dumbo mistake, and so easy to avoid.
If I had not tried to take a shortcut by not taking the time to set up the email as a standard rule in Office Autopilot………well you know what would have happened. I would have taken the minutes it takes to set up an email and rule, hit send and OAP would have made sure all the names were correct. Instead, I have to send an apology email and look like a twit.
Another thing I could have done is get my very capable VA to send out the emails for me. Again, dumbo. I can do it, it will only take a couple of minutes. Because of my brain freeze, I was not delivering the best service to my customers. Not good enough in my book.
Did I learn my lesson? You bet. Is a email rule being set up in OAP? Absolutely.
No video this week – sorry, but you do not want to see these gammy eyes. Fingers crossed I’ll be back on deck for next week.